Return authorizations will be given for defected merchandise, damaged merchandise and double shipments only. All return claims must be in writing and faxed to our office within ten (10) days of receiving merchandise. Please specify style and size, quantity and reasons for return. Our fax number is 1 206 319 4551. Mulberry West reserves the right to determine the best course of action for all returns.

All return claims received after 10 days of receiving merchandise will be declined for return. All returns without a valid Mulberry West label will be declined by our receiving department. Mulberry West reserves the right to either repair or replace the product as Mulberry West chooses.